Relay.app, Joute's Review
Review of Relay.app, the AI automation platform with native human-in-the-loop. Pricing, alternatives, who it's for.
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Relay.app in brief
The best automation option when you want humans to be able to intervene in the workflow. Unique differentiator.
- Price18 $/month
- CategoryAutomation
- RecommendedYes
The Essentials
- Workflow automation platform with native human-in-the-loop
- From $18/month
- Human approval steps built into automations
- Suited for teams that want to automate without losing human control over important decisions
What is Relay.app?
Relay.app is a workflow automation platform distinguished by its native human-in-the-loop feature. In most automation tools (Zapier, Make), execution is entirely automatic. In Relay.app, you can add human approval or review steps into the workflow. An approval email is sent, a human validates, and the automation resumes. Perfect for workflows that can't be 100% automated.
Strengths
Native human-in-the-loop
This is Relay's unique differentiator. Human review and approval steps are native workflow blocks, not hacks.
Modern and intuitive interface
Relay.app has a clean design and polished UX. More pleasant than Make or n8n for non-technical users.
Team collaboration
Multiple team members can intervene in the same workflow from a shared interface.
Limits
Fewer connectors than Zapier
Relay.app's connector library is growing but still smaller than Zapier or Make.
Niche use case
Human-in-the-loop is a powerful differentiator but not necessary for all workflows. If you want to automate everything without human intervention, Zapier is more appropriate.
Pricing
From $18/month. Check relay.app for current plans.
Alternatives
For full automation without humans: Zapier at $20/month. For advanced workflow: Make. For simple no-code automation: IFTTT.
Verdict
Relay.app is excellent for use cases where humans must intervene in the process (legal approvals, client validations, editorial review). For 100% automatic automations, Zapier or Make have more complete connector libraries.
FAQ
How does Relay.app handle human approval steps?
An email with approval/rejection buttons is sent. After the decision, the workflow continues automatically.
Can Relay.app wait indefinitely for human approval?
Yes, configurable timeouts and reminders can be set up.
How many workflows can you create on the basic plan?
Check limits on relay.app. Plans are generally based on the number of executions.
Does Relay.app integrate with Slack for approvals?
Yes, the Slack integration allows you to receive notifications and approve directly from Slack.
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Screenshots Relay.app
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Relay.app : 0/10.
The best automation option when you want humans to be able to intervene in the workflow. Unique differentiator..
Test Relay.app yourself
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Relay.app
18 $/month