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ChatBot.com in brief
A solid, accessible no-code chatbot builder made by the LiveChat team who knows customer service. Good for qualification and first-level support chatbots. Not the most innovative on the AI front.
- Price65 $/month
- CategoryBusiness
- RecommendedWith caveats
The essentials
- No-code AI chatbot builder made by the LiveChat team
- Paid plan starting at $65/month, no freemium
- Chatbots for websites, Facebook Messenger and other channels
- Targets marketing and support teams who want to automate qualification and FAQs
What is ChatBot.com?
ChatBot.com is a chatbot creation platform developed by the LiveChat team. The logic: LiveChat knows that incoming conversation volume is often too high to be handled by human agents alone. ChatBot.com is the upstream automation layer -- it qualifies visitors, answers FAQs and routes complex cases to LiveChat or the helpdesk. The chatbot creation interface is visual and accessible. Templates cover common use cases: lead capture, first-level support, demo booking.
Strengths
Native integration with LiveChat
For teams already using LiveChat, the integration with ChatBot.com is native and smooth. Handoff to a human agent is instant.
Accessible visual interface
The drag-and-drop builder is accessible to marketing teams without technical skills.
Common templates available
Templates for lead qualification, e-commerce support and appointment booking. Good starting point.
Limits
High price with no freemium
$65/month with no way to properly test the product before buying. Hard to justify for a small organization.
Less advanced conversational AI than Voiceflow
For complex chatbots with advanced generative AI, ChatBot.com falls short of Voiceflow or Botpress.
Pricing
Starter plan at $65/month. Team and Business plans on request. Check chatbot.com/pricing.
Alternatives
ChatBot.com = accessible chatbot builder. Alternative Tidio (tidio.com) = $29/month, live chat + chatbot. Alternative Manychat (manychat.com) = $15/month, social media focus. Alternative Voiceflow (voiceflow.com) = advanced conversational AI.
Verdict
ChatBot.com is a good choice if you already use LiveChat and want to automate the first line of conversation. Otherwise, Tidio offers a better features-to-price ratio for the same target.
FAQ
Does ChatBot.com work on WhatsApp?
Check supported channels at chatbot.com. WhatsApp Business integration depends on partnerships.
Can you connect ChatBot.com to a CRM?
Yes, integrations with HubSpot, Salesforce and others are available. Check chatbot.com for the catalog.
Can the bot be trained on my company's knowledge base?
Check training and knowledge base features at chatbot.com.
Is there a free trial?
Check free trial availability at chatbot.com. At time of publication, no freemium is available.
Joute may earn a commission on subscriptions made via links in this article. This doesn't change our reviews.
Screenshots ChatBot.com
3
ChatBot.com : 0/10.
A solid, accessible no-code chatbot builder made by the LiveChat team who knows customer service. Good for qualification and first-level support chatbots. Not the most innovative on the AI front..
Test ChatBot.com yourself
A free trial is available. Plan thirty minutes to form your own opinion.
Affiliate link. Joute earns a commission at no extra cost to you. Our verdict stays independent.
ChatBot.com
65 $/month