Pipedrive AI, Joute's review
Review of Pipedrive AI, the CRM with integrated AI Sales Assistant. Pricing, alternatives, who it's for.
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Pipedrive AI in brief
Pipedrive remains the reference visual CRM for small sales teams. The AI layer (AI Sales Assistant) is useful without being revolutionary. Excellent value and fast onboarding.
- Price15 €/month
- CategoryBusiness & CRM
- RecommendedYes
The essentials
- Visual pipeline CRM with integrated AI Sales Assistant
- From €15/month
- Visual sales pipeline, automations, AI Sales Assistant, reports, integrations
- Suited for SMBs and sales teams wanting a simple, effective CRM with some AI
What is Pipedrive AI
Pipedrive is one of the most popular CRMs for small to medium sales teams. Its visual pipeline approach (kanban view of deals) is intuitive and fast to pick up. Pipedrive's AI layer includes an AI Sales Assistant that analyzes activities and suggests priority next actions, generates deal summaries and proposes email content. Automations allow triggering actions (email, task, notification) based on pipeline events. The integration ecosystem covers essential tools: Gmail, Outlook, Slack, Zoom, and hundreds of others.
Strengths
Intuitive visual pipeline
Pipedrive's pipeline view is one of the best on the market. Moving a deal from one stage to another by drag and drop is simple and fast. Sales reps adopt it without resistance.
Practical AI Sales Assistant
Next action suggestions and alerts on inactive deals from the AI assistant help sales reps not drop opportunities. Simple but effective.
Accessible price
From €15/month per user, Pipedrive is one of the most affordable CRMs with complete features. Value for money is clearly top tier.
Limits
Still basic AI
The AI Sales Assistant is useful but falls short of HubSpot or Salesforce Einstein AI capabilities. Suggestions are generic and sometimes lack relevance.
Not well-suited for marketing automation
Pipedrive is a sales CRM. For marketing automation needs, it needs to be paired with a dedicated tool (Mailchimp, ActiveCampaign).
Pricing
From €15/month per user. Check pipedrive.com for current plans and included features.
Alternatives
For CRM with marketing automation: HubSpot (generous free plan). For AI auto-filled CRM: Salesflare. For CRM inside Gmail: Streak.
Verdict
Pipedrive with AI Sales Assistant is the default choice for SMBs that want a simple, effective and affordable CRM. The AI is a nice addition without being the core proposition. For teams wanting more advanced AI in their CRM, look at Salesforce Einstein or HubSpot AI.
FAQ
Is Pipedrive available in multiple languages?
Yes, Pipedrive's interface is available in multiple languages including English, French, German and Spanish. Support is also multilingual.
Does Pipedrive integrate with Gmail and Outlook?
Yes, Gmail and Outlook integrations are native. Emails sync automatically with corresponding contacts and deals.
Does Pipedrive have a free plan?
No, there's no permanent free plan. A 14-day free trial is generally available. Check pipedrive.com.
Can you migrate from HubSpot to Pipedrive?
Yes, Pipedrive has import tools and the community offers migration guides. Contact and deal migration is documented.
Joute may earn a commission on subscriptions taken out via the links in this article. This doesn't change our reviews.
Screenshots Pipedrive AI
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Pipedrive AI : 0/10.
Pipedrive remains the reference visual CRM for small sales teams. The AI layer (AI Sales Assistant) is useful without being revolutionary. Excellent value and fast onboarding..
Test Pipedrive AI yourself
A free trial is available. Plan thirty minutes to form your own opinion.
Affiliate link. Joute earns a commission at no extra cost to you. Our verdict stays independent.
Pipedrive AI
15 €/month