Ringover review — Joute's take
Ringover review: the French cloud telephony solution with Empower AI. Pricing, alternatives, who it's for.
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Ringover in brief
The rising French cloud telephony solution. Ringover combines VoIP, video, messaging, and AI in one tool accessible to SMBs. The AI features (transcription, coaching, sentiment) are well executed for the price.
- Price21 €/month
- CategoryBusiness & CRM
- RecommendedYes
The essentials
- Cloud telephony solution with AI (Empower) for sales and support teams
- From €21/month per user
- VoIP, automatic call transcription, AI sentiment analysis, coaching, CRM integrations
- Suited for French SMBs and sales teams wanting cloud telephony with AI
What is Ringover?
Ringover is a cloud telephony and unified communications solution developed in France. The platform covers VoIP (inbound/outbound calls with local numbers), video conferencing, internal messaging, and SMS management. The Empower AI layer automatically transcribes calls, analyzes conversation sentiment, identifies key points and objections, and helps managers coach their teams. CRM integrations (HubSpot, Salesforce, Pipedrive) allow syncing calls and notes. Being a French product is an argument for businesses that want French support and simpler GDPR compliance.
Strengths
French solution with French support
For French SMBs, having a French VoIP provider with French support and euro billing simplifies commercial relationships and compliance.
Accessible Empower AI
Automatic transcription, sentiment analysis, and AI coaching are available at a reasonable price. These features normally belong to enterprise-only tools.
Bidirectional CRM integration
Recorded calls, transcriptions, and notes sync directly into HubSpot, Salesforce, and Pipedrive. Sales reps don't have to manually enter call reports.
Limitations
Less mature than US leaders
Ringover's advanced features are less deep than Aircall's or RingCentral's on some points. Growing fast but not yet at the same maturity level.
Variable quality depending on connection
VoIP quality depends on internet connection. In areas with unstable connections, call quality can vary.
Pricing
From €21/month per user. Check ringover.com for plans and Empower AI options.
Alternatives
For alternative cloud telephony: Aircall. For enterprise needs: NICE CXone. For simple cloud contact center: JustCall.
Verdict
Ringover is the logical choice for French SMBs who want cloud telephony with AI without going through US solutions. The value for money is good and French support is a real advantage. For enterprise needs, look at more mature solutions.
FAQ
Does Ringover work on mobile?
Yes, iOS and Android apps are available and allow making and receiving calls from anywhere.
Can Ringover replace a physical PBX?
Yes, that's exactly the main use case. Ringover eliminates the need for physical telephone equipment for distributed or remote teams.
Are recorded calls stored in Europe?
Yes, Ringover stores data in Europe. Check ringover.com for GDPR compliance details.
Is there a free trial for Ringover?
A free trial is generally available. Check ringover.com for conditions.
Joute may earn a commission on subscriptions taken out via links in this article. This doesn't change our reviews.
Screenshots Ringover
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Ringover : 0/10.
The rising French cloud telephony solution. Ringover combines VoIP, video, messaging, and AI in one tool accessible to SMBs. The AI features (transcription, coaching, sentiment) are well executed for the price..
Test Ringover yourself
A free trial is available. Plan thirty minutes to form your own opinion.
Affiliate link. Joute earns a commission at no extra cost to you. Our verdict stays independent.
Ringover
21 €/month